Provider Inquiries

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For provider support questions pertaining to the Coventry Health Care, Inc. business, and the Advantra products, please refer to the following contact and support information below:

  • For Coventry Customer Service questions call 1-877-988-3589
  • For directprovider.com functional issues, please call Net Support at 1-866-629-3975 
  • For problems with Coventry electronic claims transactions, call Front-End Operations (FEO) at 302-283-6570 or email EDIclaims@cvty.com
  • For claim issues using an Emdeon product, call Batch Help Desk @ 1-800-845-6592

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Important Documents
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Page Last Updated: 09/09/2014
CMS Approved Date: Approved 02/08/2013
CMS Document ID: Y0022_PDPCCP_2013_4006_1202b

© Copyright 2008-2014 Coventry Health Care

Coventry Health Care is a Coordinated Care plan with a Medicare contract. First Health Part D is a Medicare-approved Part D sponsor. Enrollment in our plans depends on contract renewal.