Provider Inquiries

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For provider support questions pertaining to the Coventry Health Care, Inc. business, and the Advantra products, please refer to the following contact and support information below:

  • For Coventry Customer Service questions, call 1-877-988-3589
  • For functional issues, call Net Support at 1-866-629-3975 
  • For problems with Coventry electronic claims transactions, call Front-End Operations (FEO) at 302-283-6570 or email
  • For Emdeon claim issues, call the Batch Help Desk at 1-800-845-6592

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Important Documents

Y0022_PDPCCP_2013_4006_1202b Approved
CMS Approved Date: 02/08/2013
Page Last Updated: 09/25/2015

© Copyright 2008-2016 Coventry Health Care

Aetna Medicare is a PDP, HMO, PPO plan with a Medicare contract. Our SNPs also have contracts with State Medicaid programs. Enrollment in our plans depends on contract renewal.