Coventry Health Care of Missouri (MO, IL)

Coventry Health Care of Missouri (MO, IL) Section Banner Image

For general information about all of Coventry Health Care's Medicare products, call 1-877-988-3589, TDD/TTY: 711 Telecommunications Relay Service
8:00 a.m. - 8:00 p.m., local time, seven days a week, from October 1 – February 14
8:00 a.m. - 8.00 p.m., Monday – Friday, from February 15 – September 30

Para informacion en español, por favor de llamar gratis al 1-866-981-5344.

Visitor and Prospective Members

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Questions & Enrollment

Phone: 1-855-893-4691
TDD/TTY: 711 Telecommunications Relay Service
8:00 a.m. - 8:00 p.m., local time, seven days a week, from October 1 – February 14
8:00 a.m. - 8.00 p.m., Monday – Friday, from February 15 – September 30

Mailing Address and Fax for Enrollment Request Forms

Coventry Health Care of Missouri, Inc.
550 Maryville Centre Dr. - Ste. 300
St. Louis, MO 63141
Fax: 1-866-669-5578

Current Members

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Member Services

Phone: 1-800-533-0367
TDD/TTY: 711 Telecommunications Relay Service
8:00 a.m. - 8:00 p.m., local time, seven days a week

Pharmacy Customer Service

Advantra (PPO)
Phone: 1-877-417-8652

Advantra Option 1 (HMO), Advantra Option 2 (HMO-POS), Gold Advantage (HMO)
Phone: 1-866-291-8628

Gold Advantage (HMO) and Coventry Total Care (HMO-POS)
Phone: 1-877-417-8650

TDD/TTY: 711 Telecommunications Relay Service
24 hours a day, seven days a week

Appeals & Grievances

Gold Advantage (HMO), Advantra (PPO), Coventry Total Care (HMO-POS)
Phone: 1-800-280-1602
TDD/TTY: 711 Telecommunications Relay Service
Fax: 1-855-788-3994
8:00 a.m. - 5:00 p.m., local time
Monday - Friday

Advantra Option 1 (HMO), Advantra Option 2 (HMO-POS), Gold Advantage (HMO)
Phone: 1-800-533-0367
TDD/TTY: 711 Telecommunications Relay Service
Fax: 1-855-788-3994
8:00 a.m. - 5:00 p.m., local time
Monday - Friday

Part D Appeals, Grievances and Coverage Determinations

Advantra (PPO)
Phone: 1-877-417-8652

Advantra Option 1 (HMO), Advantra Option 2 (HMO-POS), Gold Advantage (HMO)
Phone: 1-866-291-8628

Gold Advantage (HMO) and Coventry Total Care (HMO-POS)
Phone: 1-877-417-8650

Expedited Appeals, Grievances and Coverage Determinations
Phone: 1-800-536-6167

TDD/TTY: 711 Telecommunications Relay Service
24 hours a day, seven days a week
Fax: 1-800-535-4047

Coventry Dental Customer Service

Phone: 1-866-690-4910
TDD/TTY: 1-866-690-4912
8:00 a.m. - 8:00 p.m. EST
Monday - Friday

Mental Health & Substance Abuse Services Customer Service

Phone: 1-877-227-3520
TDD/TTY: 711 Telecommunications Relay Service
24 hours a day, 7 days per week

Member Support Mailing Address

Coventry Health Care of Missouri, Inc.
550 Maryville Centre Dr. - Ste. 300
St. Louis, MO 63141

Medical Claims Mailing Address

Coventry Health Care of Missouri, Inc.
P.O. Box 8052
London, KY 40742-8052

Pharmacy Claims Mailing Address

Express Scripts, Inc.
ATTN: Coventry Med D
P.O. Box 2860
Clinton, IA 52733-2860

Medical Appeals & Grievances Mailing Address

Coventry Health Care of Missouri, Inc.
P.O. Box 7776
London, KY 40742

Part D Appeals & Grievances Mailing Address

Coventry Health Care of Missouri, Inc.
Attention: Part D Appeals and Grievance Department
P.O. Box 7773
London, KY 40742

Dental Claims Mailing Adress

Coventry Dental
P.O. Box 7402
London, KY 40742

Mental Health & Substance Abuse Services Claims Mailing Address

MHNet
550 Maryville Centre Dr. - Ste. 300
St. Louis, MO 63141

Sales

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Brokers & Agents

Phone: 1-314-506-1573
TDD/TTY: 711 Telecommunications Relay Service
Fax: 1-866-669-5578
8:00 a.m. - 5:00 p.m., local time
Monday - Friday

Email: jawayhart@cvty.com

Employer Groups

Phone: 1-314-506-1903
TDD/TTY: 711 Telecommunications Relay Service
Fax: 1-866-669-5578
8:00 a.m. - 5:00 p.m., local time
Monday - Friday

Email: tmenendez@cvty.com

Coventry Health Care of Missouri, Inc.
550 Maryville Centre Dr. - Ste. 300
St. Louis, MO 63141

Page Last Updated: 10/04/2013
CMS Approved Date: Approved 02/08/2013
CMS Document ID: Y0022_PDPCCP_2013_4006_1202b

© Copyright 2008-2014 Coventry Health Care

Coventry Health Care is a Coordinated Care plan with a Medicare contract. First Health Part D is a Medicare-approved Part D sponsor. Enrollment in our plans depends on contract renewal.