Advantra (HMO/HMO-POS) - UT, WY

Advantra (HMO/HMO-POS) - UT, WY Section Banner Image

For general information about all of Coventry Health Care's Medicare products, call 1-877-988-3589, TDD/TTY: 711 Telecommunications Relay Service
8:00 a.m. - 8:00 p.m., local time, seven days a week, from October 1 – February 14
8:00 a.m. - 8.00 p.m., Monday – Friday, from February 15 – September 30. 

Para informacion en español, por favor de llamar gratis al 1-866-981-5344.

Visitor and Prospective Members - Altius Advantra

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Questions & Enrollment

Phone: 1-855-893-1439

TDD/TTY: 711 Telecommunications Relay Service

8:00 a.m. - 8:00 p.m., local time, seven days a week, from October 1 – February 14
8:00 a.m. - 8.00 p.m., Monday – Friday, from February 15 – September 30

Mailing Address and Fax for Enrollment Request Forms

Altius Advantra

10421 South Jordan Gtwy

Suite 400

South Jordan, UT 84095

Fax: 1-866-721-7936

Current Members

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Member Services

Phone: 1-866-784-4918

TDD/TTY: 711 Telecommunications Relay Service


8:00 a.m. - 8:00 p.m., local time, seven days a week

Pharmacy Customer Service

Phone: 1-800-708-3650
TDD/TTY: 711 Telecommunications Relay Service
24 hours a day, seven days a week

Appeals & Grievances

Phone: 1-866-784-4918
TDD/TTY: 711 Telecommunications Relay Service
Fax: 1-855-788-3994
8:00 a.m. - 5:00 p.m., ET
Monday - Friday

Part D Appeals, Grievances and Coverage Determinations

Standard Appeals: 1-800-708-3650

Expedited Appeals, Grievances and Coverage Determinations:
1-800-536-6167

TDD/TTY: 711 Telecommunications Relay Service
Fax: 1-800-535-4047

24 hours a day, seven days a week

Mental Health & Substance Abuse Services Customer Service

Phone: 1-800-701-8663
TDD/TTY: 1-800-955-8771
8:00 a.m. - 5:00p.m., local time
Monday-Friday
24 hours a day for emergencies

Member Support Mailing Address

Altius Advantra
P.O. Box 7147
London, KY 40742

Medical Claims Mailing Address

Altius Advantra
P.O. Box 7147
London, KY 40742

Pharmacy Claims Mailing Address

Express Scripts, Inc.
ATTN: Coventry Med D
P.O. Box 2860
Clinton, IA 52733-2860

Medical Appeals & Grievances Mailing Address

Altius Advantra
Attn: Appeals & Grievances
P.O. Box 7776
London, KY 40742

Part D Appeals & Grievances Mailing Address

Altius Advantra
Attn: Part D Appeals and Grievance Department
P.O. Box 7773
London, KY 40742

Mental Health & Substance Abuse Services Claims Mailing Address

MHNet Behavioral Health
P.O. Box 209010
Austin, TX 78720

Sales

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Brokers & Agents

Phone: 1-866-714-9301
TDD/TTD: 711 Telecommunications Relay Service
Fax: 1-866-721-7936
8:00 a.m. - 8:00 p.m., ET
Monday - Friday

Page Last Updated: 10/04/2013
CMS Approved Date: Approved 02/08/2013
CMS Document ID: Y0022_PDPCCP_2013_4006_1202b

© Copyright 2008-2014 Coventry Health Care

Coventry Health Care is a Coordinated Care plan with a Medicare contract. First Health Part D is a Medicare-approved Part D sponsor. Enrollment in our plans depends on contract renewal.