Advantra (HMO) - UT, WY

Advantra (HMO) - UT, WY Section Banner Image

For general information about all of Coventry Health Care's Medicare products, call 1-877-988-3589 (TTY: 711)
8:00 a.m. - 8:00 p.m., local time, seven days a week, from October 1 – February 14
8:00 a.m. - 8.00 p.m., Monday – Friday, from February 15 – September 30. 

Para informacion en español, por favor de llamar gratis al 1-866-981-5344 (TTY: 711)

Questions & Enrollment

Phone: 1-855-893-1439 (TTY: 711)

8:00 a.m. - 8:00 p.m., local time, seven days a week, from October 1 – February 14
8:00 a.m. - 8.00 p.m., Monday – Friday, from February 15 – September 30

Mailing Address and Fax for Enrollment Request Forms

Altius Advantra

10150 S Centennial Parkway Ste 450

Sandy, UT 84070

Fax: 1-866-721-7936

Current Members

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Member Services

Phone: 1-866-784-4918 (TTY: 711)

8:00 a.m. - 8:00 p.m., local time, seven days a week, from October 1 - February 14
8:00 a.m. - 8:00 p.m., Monday - Friday, from February 15 - September 30.

Pharmacy Customer Service

Phone: 1-800-708-3650 (TTY: 711)
24 hours a day, seven days a week

Appeals & Grievances

Phone: 1-866-784-4918 (TTY: 711)
Fax: 1-855-788-3994
8:00 a.m. - 5:00 p.m., ET
Monday - Friday

Part D Appeals, Grievances and Coverage Determinations

Standard Appeals: 1-800-708-3650 (TTY: 711)

Expedited Appeals, Grievances and Coverage Determinations
:
1-800-536-6167 (TTY: 711)

Fax: 1-800-535-4047

24 hours a day, seven days a week

Mental Health & Substance Abuse Services Customer Service

Phone: 1-800-701-8663 (TTY: 711)

8:00 a.m. - 5:00 p.m., local time
Monday - Friday
24 hours a day for emergencies

Member Support Mailing Address

Altius Advantra
P.O. Box 7147
London, KY 40742

Medical Claims Mailing Address

Altius Advantra
P.O. Box 7147
London, KY 40742

Pharmacy Claims Mailing Address

CVS
ATTN: Coventry Med D
P.O. Box 2860
Clinton, IA 52733-2860

Medical Appeals & Grievances Mailing Address

Altius Advantra
Attn: Appeals & Grievances
P.O. Box 7776
London, KY 40742

Part D Appeals & Grievances Mailing Address

Altius Advantra
Attn: Part D Appeals and Grievance Department
P.O. Box 7773
London, KY 40742

Mental Health & Substance Abuse Services Claims Mailing Address

MHNet Behavioral Health
P.O. Box 209010
Austin, TX 78720

Sales

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Brokers & Agents

Phone: 1-866-714-9301 (TTY: 711)
Fax: 1-866-721-7936
8:00 a.m. - 8:00 p.m., ET
Monday - Friday

Y0022_PDPCCP_2013_4006_1202b Approved
CMS Approved Date: 02/08/2013
Page Last Updated: 11/18/2015

© Copyright 2008-2016 Coventry Health Care

Aetna Medicare is a PDP, HMO, PPO plan with a Medicare contract. Our SNPs also have contracts with State Medicaid programs. Enrollment in our plans depends on contract renewal.