Advantra (HMO/PPO) - PA, OH

Advantra (HMO/PPO) - PA, OH Section Banner Image

Questions & Enrollment

Western Pennsylvania & Ohio
Phone: 1-855-338-9566 (TTY: 711)
 
Central Pennsylvania & Southeastern Pennsylvania
Phone: 1-855-338-9566 (TTY: 711)

8:00 a.m. - 8:00 p.m., local time, seven days a week, from October 1 – February 14
8:00 a.m. - 8.00 p.m., Monday – Friday, from February 15 – September 30

Mailing Address and Fax for Enrollment Request Forms 

HealthAmerica Advantra
11 Stanwix Street
Floor 14
Pittsburgh, PA 15222-1344
Fax: 1-877-494-1083

Current Members

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Member Services

Phone: 1-800-290-0190 (TTY: 711)
8:00 a.m. - 8:00 p.m. local time, seven days a week

Pharmacy Customer Service

Phone:
1-866-290-6660 (TTY: 711) for HMO plans in PA
1-866-291-5221 (TTY: 711) for PPO Plans in PA
1-877-300-5135 (TTY: 711) for PPO Plans in OH
 
24 hours a day, seven days a week

Appeals & Grievances

Phone: 1-800-290-0190 (TTY: 711)
8:00 a.m. - 8:00 p.m., ET, seven days a week

Fax: 1-855-788-3994

Part D Appeals, Grievances and Coverage Determinations

Phone:
1-866-290-6660 (TTY: 711) for HMO plans in PA
1-866-291-5221 (TTY: 711) for PPO Plans in PA
1-877-300-5135 (TTY: 711) for PPO Plans in OH

Expedited Appeals, Grievances and Coverage Determinations
1-800-536-6167 (TTY: 711)

24 hours a day, seven days a week

Behavioral Health Line

Phone: 1-800-835-2094 (TTY: 711)
24 hours a day, seven days a week

Member Support Mailing Address

Advantra
P.O. Box 7087
London, KY 40742

Medical Claims Mailing Address

Advantra Claims
P.O. Box 7087
London, KY 40742

Pharmacy Claims Mailing Address

CVS
ATTN: Coventry Med D
P.O. Box 2860
Clinton, IA 52733-2860

Medical Care Appeals & Grievances Mailing Address

HealthAmerica Advantra
Appeal and Grievance Department
P.O. Box 7776
London, KY 40742

Part D Appeals & Grievances Mailing Address

Coventry Health Care
P.O. Box 7773
London, KY 40742

Sales

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Brokers & Agents

Harrisburg
HealthAmerica Advantra Broker Unit
P.O. Box 67103
Harrisburg, PA 17106-7103
Phone: 1-800-788-6445 (TTY: 711) or 1-717-540-4260 (TTY: 711)


Pittsburgh
HealthAmerican Advantra Broker Unit
11 Stanwix Street
Suite 1400
Pittsburgh, PA 15222
Phone: 1-800-735-2202 (TTY: 711) or 412-553-7300 (TTY: 711)

Sales

Central Pennsylvania Region Sales Department
Phone: 1-866-218-9822 (TTY: 711)

Western Pennsylvania Region Sales Department
Phone: 1-800-470-4272 (TTY: 711) or 1-412-577-5480 (TTY: 711)

Employer Groups

Pittsburgh
11 Stanwix Street
Suite 1400
Pittsburgh, PA 15222
Phone: 1-866-261-8420 (TTY: 711) or 1-412-497-3665 (TTY: 711)

Providers

Harrisburg
HealthAmerica Provider Unit
P.O. Box 67103
Harrisburg, PA 17106-7103
Phone: 1-800-788-6445 (TTY: 711) or 1-717-540-4260 (TTY: 711)

Pittsburgh
HealthAmerica Provider Unit
11 Stanwix Street
Floor 14
Pittsburgh, PA 15222
Phone: 1-800-735-2202 (TTY: 711) or 1-412-553-7300 (TTY: 711)

Y0022_PDPCCP_2013_4006_1202b Approved
CMS Approved Date: 02/08/2013
Page Last Updated: 10/01/2015

© Copyright 2008-2016 Coventry Health Care

Aetna Medicare is a PDP, HMO, PPO plan with a Medicare contract. Our SNPs also have contracts with State Medicaid programs. Enrollment in our plans depends on contract renewal.