KS, MO, AR, OK Plans

KS, MO, AR, OK Plans Section Banner Image

For general information about all of Coventry Health Care's Medicare products, call 1-877-988-3589, TDD/TTY: 711 Telecommunications Relay Service
8:00 a.m. - 8:00 p.m., local time, seven days a week, from October 1 – February 14
8:00 a.m. - 8.00 p.m., Monday – Friday, from February 15 – September 30

Para informacion en español, por favor de llamar gratis al 1-866-981-5344.

Visitor and Propsective Members - Coventry Health Care of Kansas, Inc.

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Questions & Enrollment

Call:  1-855-893-1446  (TTY: 711)
8:00 a.m. - 8:00 p.m., local time, seven days a week, from October 1 – February 14
8:00 a.m. - 8.00 p.m., Monday – Friday, from February 15 – September 30

Mailing Address and Fax for Enrollment Request Forms

Fax: 1-877-819-9167

Greater Kansas City, Central Kansas and Oklahoma
9401 Indian Creek Parkway
Ste. 1300
Overland Park, KS 66210

Southwest Missouri and Northwest Arkansas
4520 S. National Ave.
Springfield, MO 65810

Current Members

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Customer Service

Phone: 1-800-727-9712
TDD/TTY: 711 Telecommunications Relay Service
Fax: 1-877-819-9167

8:00 a.m. - 8:00 p.m., local time, seven days a week

Pharmacy Customer Service

TDD/TTY: 711 Telecommunications Relay Service
24 hours a day, seven days a week

Appeals & Grievances

Phone: 1-800-727-9712
TDD/TTY: 711 Telecommunications Relay Service
Fax: 1-855-788-3994

8:00 a.m. - 5:00 p.m., ET
Monday - Friday

Part D Appeals, Grievances & Coverage Determinations

Expedited Appeals, Grievances & Coverage Determinations 
Phone: 1-800-536-6167

TDD/TTY: 711 Telecommunications Relay Service
Fax: 1-800-535-4047
24 hours a day, seven days a week

Mental Health & Substance Abuse Services Customer Service

Phone: 1-866-607-5970
TDD/TTY: 1-866-200-3269
Mercy Managed Behavioral Health: Phone: 1 800-413-8008 (TTY/TDD: 711 Relay)

Member Support Mailing Address

Advantra Member Services
P.O. Box 7370
London, KY 40742

Medicare Claims Mailing Address

Advantra
P.O. Box 7370
London, KY 40742

Pharmacy Claims Mailing Address

Express Scripts, Inc.
ATTN: Coventry Med D
P.O. Box 2860
Clinton, IA 52733-2860

Appeals & Grievances Mailing Address

Coventry Health Care
Advantra Appeals & Grievances Unit
P.O. Box 7776
London, KY 40742

Part D Appeals & Grievances Mailing Address

Coventry Health Care
Appeals & Grievances
P.O. Box 7773
London, KY 40742

Sales Support

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Brokers & Agents

Phone: 1-877-886-7566
TDD: 711 Telecommunications Relay Service

8:00 a.m. - 5:00 p.m., CT
Monday - Friday

Greater Kansas City, Central Kansas and Oklahoma
Fax: 1-800-789-3987

Southwest Missouri and Northwest Arkansas
Fax: 1-724-741-4537
E-Mail Inquiries: spfdmcaresales@cvty.com

Employers

Phone: 1-877-886-7566
TDD: 711 Telecommunications Relay Service

8:00 a.m. - 5:00 p.m., CT
Monday - Friday


Greater Kansas City, Central Kansas and Oklahoma
9401 Indian Creek Parkway
Ste. 1300
Overland Park, KS 66210

Fax: 1-800-789-3987

Southwest Missouri and Northwest Arkansas
4520 S. National Ave.
Springfield, MO 65810

Fax: 1-724-741-4537

Page Last Updated: 10/04/2013
CMS Approved Date: Approved 02/08/2013
CMS Document ID: Y0022_PDPCCP_2013_4006_1202b

© Copyright 2008-2014 Coventry Health Care

Coventry Health Care is a Coordinated Care plan with a Medicare contract. First Health Part D is a Medicare-approved Part D sponsor. Enrollment in our plans depends on contract renewal.